Local authorities are responsible for the safe operation of a wide range of buildings and other facilities across their LGA. The council’s facility managers need to know the inspection and maintenance of essential safety measures are up to date in every building and what work is planned, in progress and complete across the municipality. ESS’ sophisticated CRM, including its client portal provides full visibility of the status of the ESM to council managers and facilitates real-time coordination of defect repairs
ESS’ technicians and support staff are trained to work with clients to deliver ESM maintenance quickly, quietly, and efficiently.
ESS works with clients to coordinate the delivery of ESM maintenance services with the day-to-day operation of the client’s facility.
ESS’ ISO certifications and FPA membership assure client that the ESM maintenance services we deliver will comply with Australian regulations.
ESS’ sophisticated control systems and qualified field staff work together to deliver a cost-effective quality service that fully complies with the building regulations. We provide a single point of contact for all an authorities’ ESM requirements including planned inspection and testing, defect repair, and system augmentation when buildings are repurposed or extended. We also provide a 24 * 7 emergency response service as part of our support to clients.
All planned and completed work, including detailed photographic records are stored in our work management system and are available to the client’ managers via the client portal, or as part of a formal monthly reporting process.
