One of the primary focus of hospitals and care providers is minimising disturbances that affect their patients or residents. ESS appreciates the importance of this and employs staff and technicians that understand how to work quietly and efficiently in the background, and maintain a clean and tidy workspace. Our planned approach to ESM maintenance minimises disturbances, allowing the facilities staff to focus on delivering care.
ESS’ technicians and support staff are trained to work with clients to deliver ESM maintenance quickly, quietly, and efficiently.
ESS works with clients to coordinate the delivery of ESM maintenance services with the day-to-day operation of the client’s facility.
ESS’ ISO certifications and FPA membership assure client that the ESM maintenance services we deliver will comply with Australian regulations.
The lack of mobility of many people within the facility makes the proper functioning of your ESM systems a vital safety feature. False alarms can be nearly as disruptive as real emergencies.
ESS’ team of trained technicians backed by our sophisticated IMS ensure that all the inspections, tests, and replacement of time expired components, occur at the correct times and that all your ESM systems are functioning correctly. Any defects, nonconformances, and opportunities for improvement are logged and repairs carried out within a timeframe agreed with your facility managers.
Our quality management systems keep both written and photographic records of all defects and work performed. This information is entered while the technician is on site providing contemporaneous information to both ESS compliance staff and the clients facility manager on what was planned, what has been done, and what needs doing.
This unique combination of people and technology ensures the right work is done at the right time, disruption and disturbance are minimised.